Using Administrative Data to Develop Indicators of Quality Care in Personal Care Homes

The mission of MCHP is to provide accurate and timely information to healthcare decision-makers, analysts and providers, so they can offer services which are effective and efficient in maintaining and improving the health of Manitobans. Our researchers rely upon the unique Population Health Research Data Repository (Repository) to describe and explain patterns of care and profiles of illness, and to explore other factors that influence health, including income, education, employment and social status. This Repository is unique in terms of its comprehensiveness, degree of integration, and orientation around an anonymized population registry. Members of MCHP consult extensively with government officials, health-care administrators, and clinicians to develop a research agenda that is topical and relevant. This strength along with its rigorous academic standards enable MCHP to contribute to the health policy process. MCHP undertakes several major research projects, such as this one, every year under contract to Manitoba Health. In addition, our researchers secure external funding by competing for research grants. We are widely published and internationally recognized. Further, our researchers collaborate with a number of highly respected scientists from Canada, the United States and Europe. Research Ethics Board for their review of this project. MCHP complies with all legislative acts and regulations governing the protection and use of sensitive information. We implement strict policies and procedures to protect the privacy and security of anonymized data used to produce this report and we keep the provincial Health Information Privacy Committee informed of all work undertaken for Manitoba Health. i ii ACKNOWLEDGEMENTS The authors wish to acknowledge the contribution of many individuals whose efforts and expertise made it possible to produce this report. We thank the following people, and apologize in advance to anyone we have omitted. for providing feedback about the quality indicators selected for use in this research, and for providing staffing data for select PCHs. Members of the Medical Directors of PCHs in the Winnipeg Regional Health Authority (WRHA), for providing feedback about the quality indicators selected for use in this research. Penny Murray, for providing specific input into developing the drug-related quality indicators in this research. Songul Bozat, a PhD student in Community Health Sciences at the University of Manitoba, for conducting literature searches about drug utilization patterns in PCHs. Kristin Backhouse during her employment at MCHP, for her diligent work in helping to develop the figures and tables presented in this report. MCHP personnel and others who …